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Letta l'informativa sulla Privacy ai sensi del Dlg 196/03, do il consenso al trattamento dei dati personali per le finalità e con le modalità specificatamente indicate nell'informativa stessa.



+39 030 55 42 696

2e20go Electric Vehicles Rental and Sharing

Sede Sarnico: Corso Europa, 19 - 24067 Sarnico (BG)

Sede Iseo :  Via XX Settembre (Park Stazione) - 25049 ISEO (BS) 

Tel. +39 030 55 42 696 - Mob. + 39 393 939 8167  - 

2e20 S.r.l.s.   -   Via Gesualdo Bufalino, 5 - 95041 Caltagirone (CT) - P.Iva 05481280872  - Mob. +39 030.5542696 -


General Regulations for the use of the rental service

Terms and conditions for the correct use of the rental service.



Premises and definitions


   << Electric vehicle >>, later << Vehicle >> is the object of the rental. For << Vehicle >> you can understand, according to the case, both the electric pedal assisted bicycle, both the electric scooter (motorcycle or moped) and the electric mini-car, however the list of vehicles can be found in the price list available in the activity point where the relative costs are highlighted.

   << Lessor >> is the one who grants to another party, called << Conductor >>, the enjoyment of the movable property << Vehicle >> for a certain time, after a specific consideration.


ART. 1) General requirements and conditions.


1.1 Vehicles are rented only to people over the age of 18, children older than 14 years will be able to use the vehicle provided that the rental is carried out by the parent or by the parent parental authority expressly authorizing the child to use the vehicle . However they can not be rented in the name or on behalf of third parties.

1.2 The documents required for the rental of the vehicle are: the valid identity card or driving license; credit card, guarantee checks or security deposit, necessary for the remuneration of the rental service.

1.3 The Lessor shall deliver to the Driver the vehicle best identified on the front of this agreement, in an excellent state of maintenance. Under the same conditions, the vehicle must be returned by the Tenant to the Lessor at the end of the rental period.

1.4 The Lessee taking delivery of the vehicle, by signing the rental contract and the specific approval of these general conditions, declares to have verified that the electric vehicle is in a good state of maintenance and suitable for the agreed use.

1.5 The Tenant undertakes not to provide false information on his / her personal details, age, address and existence of the legal requirements for driving qualification, expressly exempting the Lessor from any prejudicial consequence deriving from the latter in case of false declarations.


ART. 2) Obligations of the tenant.


2.1 Driving the vehicle with the approved helmet worn, in the case of renting a scooter, and transporting the passenger only with the approved helmet worn, to keep the vehicle, together with the equipment provided (helmet included), with the utmost diligence and in compliance with all the laws.

2.2 Use the vehicle with care and caution, not to subject it to high efforts, or to use in races and competitions. Any damage and damage suffered by the vehicle due to negligence, malice and negligence (falls, accidents, bruises) will be considered to be borne by the tenant. In the event of damage exceeding the value of the vehicle, the market price of the vehicle will be considered to be borne by the tenant.

2.3 Provide directly for the payment of any contraventions contested during the rental period.

2.4 relieve the Lessor from any claim and / or request made by third parties for damages suffered and / or suffered from their property, however, attributable to this rental.

2.5 Reimburse the Lessor, upon presentation of an invoice, of all expenses, including legal expenses, that the Lessor himself must sustain to obtain the fulfillment of the pecuniary obligations due to any title.

2.7 To return the vehicle in order and under the same conditions found at the time of rental. Any damage to the motorcycle will be detected upon return and counted the related cost of restoration due by the Driver.

2.8 The Tenant recognizes that he / she does not hold any real right over the rented vehicle and the accessories supplied and, therefore, can not be disposed of in any way during and after the rental.


ART. 3) Conductor commitments.


3.1 The Driver undertakes to conduct or use the vehicle personally and not to surrender, for free or for consideration, and for any reason the use to third parties, and in particular undertakes that the Vehicle is not used:

·  • For the transport of people or goods towards compensation.

·  • To push or tow objects.

·  • Under the influence of drugs, narcotics, alcohol or intoxicants or other substances that alter the ability to understand and react;

·  • In racing, on the track and competitions or speed tests.

·  • For a purpose contrary to the law.

3.2 The Customer is responsible, in any case, for the actions and omissions of whoever conducts the rented vehicle.

3.3 The tenant is required to comply with the terms and conditions contained in the rental contract duly completed and signed.


ART. 4) Security deposit.


4.1 The Lessee pays to the Lessor at the same time as the signing of this contract, the sum established in the appropriate price list displayed in the place of activity as a deposit (CASH OR CREDIT CARD); the deposit will be returned to the Tenant upon return of the vehicle, ascertained the absence of defects or damage caused to the same.

4.2 The deposit may also be used to pay the costs in case of loss of keys or vehicle registration documents.

4.3 The deposit may be used to cover damages to third parties that imply the payment of the insurance excess.

4.4 The Lessee undertakes to compensate the Lessor for any damage deriving from the theft of the vehicle or parts thereof if not covered by the insurance policy of the vehicle itself, fully corresponding to the value of the deductible indicated in the policy.

4.5 With the present agreement only the vehicle's possession is transferred to the Driver, remaining the possession of the same in the full availability of the Lessor.

4.6 In case of violations of the articles of this contract, the Lessor reserves the right to terminate the contract at its sole discretion and request the Lessee to immediately return the vehicle in question. In this case, the Lessor only returns the difference in the rental price for the period of non-use, or withholds the said amount if damage to the Vehicle is found to be greater than the deposit paid.


ART. 5) Reservations and cancellations.


5.1 The vehicles can be reserved by telephone or in person in the appropriate Vehicle check-in point. When booking the vehicle, in any case, the Customer must provide a copy of the valid identity document or driving license. The reservation will be made upon payment of 30% of the fare relating to the vehicle and the period chosen to confirm booking.

5.2 The Customer undertakes not to provide false or false documents and / or information, assuming all responsibility arising from the violation of this clause in accordance with current legislation.

5.3 In case of cancellation of the booking by the Customer the Lessee will retain the amount paid as a deposit.


ART.6) Methods of rental and accessories, Method of payment.


6.1 Prices inclusive of I.V.A. and third party liability insurance with exemption in the event of a claim only in the case of hire of mopeds, motorcycles and minicars. Electric bikes with pedal assistance can not be insured. For some vehicles it is possible to take out the kasko insurance with deductible with a possible supplement.

6.2 For the scooter the helmet is already included in the rental price and the use is mandatory.

6.3 The rental has a minimum duration of 2 hours.

6.4 The vehicle is delivered with 100% charged batteries and must be returned with the same charge, exclusively for the rental of mopeds, motorcycles and electric mini-cars for whole days.


6.5 Accessories excluded from the rental cost:

• Rental electric mini-car trunk;

• Driver insurance for mopeds, motorcycles and electric mini-cars.

• kasko insurance with excess (if applicable)


ART. 7) Delivery and return.


7.1 The vehicles are delivered at the place where the activity takes place and must be returned on the agreed date and time.

7.2 Since the vehicles are delivered in good conditions of conservation and operation, the Driver is required to check the conditions of the hired vehicle before using the vehicle and must present, in writing, any comments on the state of the bodywork or mechanics.

7.3 It is expressly forbidden to return the vehicle during the closing time of the Lessor and, in any case, the vehicle must be delivered in the hands of an agent, except by written agreement with the Lessor.

7.4 In the event of a delay in delivery of more than 15 minutes, the Customer will be required to pay the fare scheduled for the time band following the agreed one.

7.5 The vehicle must be returned to the Lessor equipped with all the accessories, keys and existing documents. Otherwise the Customer agrees to pay a penalty according to art. 13 of this, that the Lessor is authorized to withhold from the sum deposited by the Customer as a deposit.

7.6 In the event of early termination of the rental period by the Driver's choice, or in any case not for the fault, fault or request of the Lessor or for technical failures of the vehicle not attributable to the Driver, it will not be possible for him to obtain a refund of the fee relating to the remaining period of non-use of the vehicle.

7.7 The Customer undertakes to communicate to the Lessor, upon return of the vehicle, any administrative penalties / mu


ART. 8) Insurance coverage.


8.1 All vehicles except electric pedal assist bikes are covered by liability insurance (RCA), which covers damage caused to third parties, excluding the driver, and are not covered by Kasco insurance. The validity of the insurance coverage made available by the landlord is subject to compliance by the Client with all relevant provisions.

8.2. The Driver is not guaranteed by insurance coverage:

·  • For damage to the rented vehicle when these have been caused by accidents in which the Driver is responsible for the same;

·  • Damage to the rented vehicle when the Driver is not able to provide data and elements suitable for reconstructing the event or identifying the investor vehicle;

·  • For damages that affect the driver, the transported persons and their objects and luggage;

·  • When the vehicle is used for illegal purposes, for speed competitions or races of any kind, the trailer and freight transport;

·  • When the rented vehicle is driven by a person under the influence of alcohol or drugs;

·  • For damages resulting from accidents not reported within the prescribed time;

·  • For damage caused intentionally, or due to non-compliance with the regulations of the highway code, or caused by negligence on the part of the Customer;

·  • For damages for civil liability and damage to third parties and things beyond the policy limits;

·  • For damage caused by vandalism, atmospheric events, manifestations, explosions, fires, earthquakes;

8.3 In case of theft or fire or attempted theft, the Customer is obliged to file a regular complaint to the competent authorities (Police or Carabinieri) presenting an original copy to the lessor.

8.4 The Customer is responsible for the case of theft or fire of the vehicle. This liability is conventionally limited, except in case of willful misconduct or gross negligence of the Driver, to a maximum amount that varies according to the rented vehicle and is indicated as "exemption" in the rental contract.

8.5. The damage suffered by the Lessor is totally charged to the Customer:

·  • in case of intent or gross negligence of the Driver;

·  • in the event that the Customer does not return the keys to the Lessor;

·  • in cases where the insurance does not fully compensate the damage to the lessor.

8.6 The landlord may, in its sole discretion, not grant a replacement vehicle in the event of theft, fire or serious accident of the rented vehicle, irrespective of the reasons for the event.

8.7 The rental fee is due up to the date of delivery of the copy of the complaint, in addition to the amount of any excess.


ART. 9) Claims.


9.1. If an accident occurs, the Customer is required to:

a) Immediately inform the Lessor by telephone, transmitting in the next 12 hours the CID completed in detail in all its parts, or in the absence of such complaint present a detailed self-certification of the facts;

b) Inform the nearest police authority;

c) Do not make statements of responsibility;

d) Take note of all the names and addresses of the parties and any witnesses, including the details of the insurance companies of the vehicles involved (company, policy number, agency);

e) Provide to the Lessor any other useful information;

f) Follow the instructions that the Lessor will provide regarding the custody and / or repair of the vehicle.

9.2 The Driver undertakes to compensate the Lessor for any damage caused to the vehicle or to parts and accessories thereof, as well as to refund the administrative costs of the accident. The Driver undertakes to communicate within 1 hour of the incident, any accident (even minimal) that occurred during the rental period of the vehicle.


ART. 10) Breakdowns.


10.1 In the event of technical failure of the rented Vehicle not attributable to the Driver, and which precludes the possibility of using the vehicle, the Lessor shall, if in his own availability, replace the Vehicle with a similar one. In case of impossibility, the Lessee will reimburse the portion of the part not used for the rental period already paid. (Compensation for further damages is conventionally excluded.)

10.2 The Lessor undertakes to reimburse to the Customer the sums for repairs due to vehicle faults, provided they are invoiced by the Lessor and have been previously authorized by the Lessor. In any case, unauthorized repair invoices will not be reimbursed by the Lessor.

10.3 In the case of a tire puncture of the rented Vehicle, the Driver is obliged to promptly inform the Lessor of the drilling for obvious reasons of safety for persons and property. The repair will be carried out at the complete charge of the tenant.

10.4 The abandonment of the Vehicle without the proper authorization by the Lessor entails the Driver's obligation to reimburse all direct and indirect expenses necessary for the recovery


ART. 11) Sequestration of the vehicle.


11.1 In case of seizure / confiscation of the Vehicle by the judicial authorities for reasons attributable exclusively to the Driver, the Lessor will charge the Driver the daily rental cost calculated on the present contract until the release of the Vehicle, (with a ceiling equal to the value of replacement of the vehicle on the expiry date of the agreed rental period.


ART. 12) Limitations of liability of the lessor.


12.1 The Lessor can not be held responsible towards the Driver, or the driver of the Vehicle and / or its transported, for damages of any kind, including economic damage, they have to suffer in case of traffic accidents.

12.2 And so the Lessor can not be held responsible for any damage occurred as a result of theft or an event of force majeure, such as earthquakes, landslides, riots, wars or fortuitous events.

12.3 The objects eventually forgotten by the Driver on the Vehicle being rented, will be considered abandoned if the Driver does not communicate by telephone his own forgetfulness in good time, or presents himself personally to the rental point where he took delivery and has then returned the Vehicle, within a maximum of 1 day. Once this deadline has passed, the Lessor is no longer required to keep these objects under his own responsibility and to return them.

12.4 During the entire rental period, the Lessor is relieved of any sort of responsibility on the objects owned by the Driver, such as weapons, explosives, drugs or other illegally held in accordance with the national legal system. In the same way, the Lessor declines all responsibility for the theft or loss of the personal belongings of the Tenant.


ART. 13) Penalties in case of theft or loss


13.1 Failure to return the vehicle for loss or theft proven by a specific complaint to the competent authorities will result in a penalty for damages of Euro 200.00 in the case of a pedal assisted bike, € 1,000.00 in the case of scooters and € 5,000 , 00 in the case of an electric mini-car. This penalty will be charged to the tenant directly on the credit card provided at the time of rental or by collecting the guarantee check withheld at the time of rental or with other methods deemed appropriate.

13.2 Failure to return the original Passbook of the vehicle, even if lost or stolen, will result in the client's duty to compensate the charterer for the full cost of re-registration of the vehicle, to be quantified at the time of actual re-registration, and presumably equal € 180.00 for mopeds and € 350.00 for motorcycles and mini-cars. Failure to return the vehicle to the date and time agreed in this contract will result in the unlawful possession of the customer, and will also oblige the customer to pay a penalty, for each day or fraction of a day, equal to the sum of the daily rental increased by 15% for the first week, and 25% up to the date of redelivery or the date on which the rental company re-enters the vehicle.


ART. 14) Privacy.


14.1 In execution of the art. 13 D.Lgs. 30.6.2003 n. 196 (hereinafter, "Privacy Code") and art. 13 EU Regulation n. 2016/679 (hereinafter "GDPR"), laying down provisions for the protection of persons and other subjects regarding the processing of personal data, the lessor informs the purchaser that the collection and processing of personal data will be carried out by the Lessor with the following purposes:

a)    a) To implement the contractual obligations;

b)    b) Perform marketing and advertising activities;

c)    c) Send informative and promotional material;

d)    d) Perform statistical analysis for marketing purposes;

e)    e) Fulfillment of obligations provided for by laws and regulations, even Community ones, as well as by instructions given by legitimate authorities and by supervisory and control bodies;

14.2 The treatment will take place in compliance with the rules of confidentiality and security provided by the law, by the landlord or even through third parties. The lessor informs the user that the provision of data relating to identity, domicile, payments is essential for the execution of the contract and therefore the failure to provide consent will be impeding the provision of services offered by the landlord.


14.2 The treatment will take place in compliance with the rules of confidentiality and security provided by the law, by the landlord or even through third parties. The lessor informs the user that the provision of data relating to identity, domicile, payments is essential for the execution of the contract and therefore the failure to provide consent will be impeding the provision of services offered by the landlord.

14.3 The art. 13 of Legislative Decree 196/03 recognizes the following rights:

·  • Free access to the register kept by the Guarantor for the protection of personal data, to verify the existence of data processing that may concern you;

·  • Be informed on the Data Controller and, if appointed, on the Data Processor, as well as on the purposes and methods of the processing;

·  • The cancellation, transformation into anonymous form or blocking of data processed in violation of the Law;

·  • Updating, rectification or integration of data;

·  • The attestation that the operations referred to in the preceding points have been brought to the attention of the subjects to whom the data have been communicated or disseminated; -contract the processing of data for legitimate reasons;

·  • Oppose, in whole or in part, to the processing of data concerning you for the purposes of commercial information, the sending of advertising material or direct sales or for carrying out market research or interactive commercial communication and to be informed by the Owner of the possibility of exercising this right for free.


The original of this contract (composed of 4 facades) and can be viewed in the rental point or on the website by the customer.

Pursuant to art. 13 D.Lgs. 30.6.2003 n. 196 (hereinafter, "Privacy Code") and art. 13 EU Regulation n. 2016/679 (hereinafter, "GDPR"), the customer is informed that the owner and manager of the treatment is 2e20 S.r.l.s. Via G. Bufalino, 5 - 95041 Caltagirone (CT) Italy

and that it is possible to request information, modifications or deletions of the data provided by writing directly to the aforementioned data controller and controller. Having said that, and having acknowledged the foregoing, the customer specifically declares to authorize the processing of data

Download the General Conditions of the Rental Agreement - Rules and Provisions

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